Privacy Policy

1. Information We Collect

a. Personal Information

We collect information that can identify you directly, such as your name, email address, phone number, and payment details, when you:

• Book a tour with us.

• Sign up for our newsletter or marketing communications.

• Contact us for inquiries or customer support.

b. Usage Information

We automatically collect data about how you use our website and services, including your IP address, browser type, pages visited, and referring website. This information helps us improve our website and services.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may limit your use of certain features on our site.

2. How We Use Your Information

We use your personal information for purposes including:

• Booking and Providing Services: To confirm your bookings, manage your participation in tours, and communicate with you about your bookings.

• Customer Support: To respond to your inquiries, feedback, and requests.

• Marketing: To send promotional communications, newsletters, and updates about our services, if you have opted in to receive them.

• Improvement and Analytics: To analyze how users interact with our website and services, helping us to enhance user experience and tour offerings.

• Legal Compliance: To comply with legal requirements and to prevent, detect, and respond to fraud, abuse, or security issues.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: We work with third-party service providers who assist us in operating our website, processing payments, and providing our services. These providers have access only to the data necessary to perform their specific tasks on our behalf and are obligated to protect your information.

• Legal Obligations: We may disclose your information if required by law or to protect our legal rights or those of others.

• Business Transfers: In the event of a business sale or restructuring, your data may be transferred as part of that transaction. We will notify you of any changes to ownership and the implications for your personal information.

4. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access, correct, or delete your personal information.

• Opt-out of marketing communications.

• Restrict or object to certain data processing activities.

• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at curiuscompass@gmail.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please be aware that no internet transmission is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as needed for legitimate business purposes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing them with your personal information.

8. Children’s Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will take steps to delete it as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted on our website with an updated effective date. We encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: curiuscompass@gmail.com
Phone: 07922009979
Address: Curius Compass, White House, The Green, Northumberland, NE46 4PJ